What’s Better for Auto Insurance – Progressive or State Farm?

Last Updated on December 19, 2025

Progressive and State Farm are two of the biggest names in auto insurance. Together with GEICO and Allstate, the four largest insurers write well over half of all U.S. private passenger auto premiums—so it makes sense that many drivers end up comparing these two first.

But “better” depends on what you value most: the lowest price for a clean record, extra coverage add-ons, a local agent relationship, or how forgiving the company is if you’ve got tickets, accidents, or less-than-perfect credit. Below is a practical Progressive vs. State Farm comparison (rates, coverage, discounts, tech, and customer experience) so you can pick the best fit.

Key Takeaways

State Farm is often cheapest for drivers with clean records who want ongoing support from a local agent.
Progressive tends to be more competitive for higher-risk drivers and offers more “add-on” options like gap insurance, custom parts coverage, and deductible rewards.
Both companies offer strong apps and online claims tools, but Progressive is more self-serve while State Farm is typically more agent-guided.
The only reliable way to know who’s cheaper for you is to compare quotes with identical coverages (same limits and deductibles).

Table Of Contents

Progressive vs. State Farm: Quick verdict
Progressive vs. State Farm: Insurance rates
Progressive vs. State Farm: Customer satisfaction
Progressive vs. State Farm: Coverage features and add-ons
Progressive vs. State Farm: Tech capabilities and apps
Progressive vs. State Farm: Discounts
Other key differences to know
FAQs on Progressive vs. State Farm
Which is better: Progressive or State Farm?

Progressive vs. State Farm: Quick verdict

Choose State Farm if you have a strong record/credit and want a local agent plus consistently solid customer satisfaction.
Choose Progressive if you want more optional add-ons (like gap coverage) or you’re a higher-risk driver who may get a more competitive price.
Best move either way: get quotes from both (and at least one more insurer). Pricing is extremely personal and can flip based on ZIP code, vehicle, and driving profile.

Progressive vs. State Farm: Insurance rates

For many drivers with a clean record, State Farm is frequently one of the cheapest “big” insurers—especially if you qualify for a good driver profile and have strong insurance/credit factors. That said, “cheap” is not consistent for everyone.

Progressive often becomes more competitive as your risk profile increases. If you’ve had recent incidents, need non-standard coverage, or you’re shopping as a high-risk driver, you may be more likely to see a better rate from Progressive than you would with State Farm.

Tip: When you compare quotes, try to keep coverages identical (same liability limits, same deductibles, same add-ons). Otherwise, it’s not a true apples-to-apples price comparison.

Progressive vs. State Farm: Customer satisfaction

Both companies are well-known, financially established carriers, and most customers are “fine” with either. Where State Farm tends to stand out is the combination of (1) a huge base of long-term customers and (2) a nationwide network of local agents, which many people prefer for billing questions, coverage changes, and claims guidance.

To sanity-check customer experience, it helps to look at two sources: third-party satisfaction studies (like J.D. Power’s regional auto insurance rankings) and complaint metrics (like NAIC complaint index data). These don’t guarantee your personal experience—but they’re useful signal.

Helpful references: J.D. Power’s latest U.S. Auto Insurance Study results and the NAIC Consumer Insurance Search (where you can look up complaint index information by company and state).

Progressive vs. State Farm: Coverage features and add-ons

Both Progressive and State Farm cover the essentials (liability, collision, comprehensive, uninsured/underinsured motorist, medical payments/PIP where applicable). The bigger differences show up in optional add-ons and how each company packages them.

Progressive is typically the stronger choice if you want extra “feature-style” coverages, like accident forgiveness, gap insurance, usage-based insurance (via the Snapshot program), and perks like deductible rewards and custom parts coverage.

State Farm has fewer headline “add-ons,” but it competes well with practical options many drivers actually use—especially usage-based insurance, strong agent support, and broadly available everyday coverages like roadside, rental, and rideshare endorsements.

Both companies also offer popular extras like rideshare coverage, roadside assistance and towing, and rental reimbursement.

Roadside assistance options

Progressive vs. State Farm: Tech capabilities and apps

Both Progressive and State Farm are strong if you prefer to do everything online. You can typically handle billing, pull up a digital ID card, make policy changes, submit claims, and upload photos through their apps or websites. If you’ve ever wondered whether showing an ID card on your phone counts, here’s a guide on electronic proof of car insurance.

The main difference is style: Progressive is built for a more self-serve, digital-first experience; State Farm often routes you through an agent relationship if you want a more guided approach.

Progressive vs. State Farm: Discounts

Discounts matter—but only the discounts you actually qualify for. In general, State Farm is known for having a wide menu of discounts (especially for good drivers, safe vehicles, students, and households that bundle). Progressive has competitive pricing plus a few standout savings levers, including telematics and forgiveness-style perks like accident forgiveness.

Both companies commonly offer savings for multiple cars and for combining policies—like bundling your home and auto insurance.

Other key differences to know

Agent vs. no agent: State Farm’s local agent model is a real advantage if you want a specific person to call for questions, changes, and ongoing advice. Progressive can be more streamlined if you prefer managing everything online without going through an agent relationship.

Claims experience: You can file a claim online with either company. In practice, State Farm customers often have more agent involvement during the process, while Progressive leans more heavily into app/online status updates and centralized support. Either way, you may interact with a claims adjuster if the claim is significant.

Underwriting appetite: Progressive is often the easier “yes” for complicated situations (recent accidents, multiple tickets, non-standard needs). If you’re borderline for acceptance, Progressive may be the smoother path to a policy.

FAQs on Progressive vs. State Farm

Is Progressive or State Farm usually cheaper?

It depends on your profile. State Farm often prices very well for drivers with clean records and strong rating factors, while Progressive can be more competitive for drivers with recent tickets/accidents or more complex situations. The most accurate approach is to get quotes from both with identical limits and deductibles.

Which company is better for high-risk drivers?

Progressive is often the easier fit for higher-risk drivers and non-standard situations, and it may offer more competitive pricing when your record has recent incidents. However, availability and pricing still vary by state and ZIP code, so comparing quotes is key.

Do Progressive and State Farm both offer usage-based insurance programs?

Yes. Both insurers offer telematics/usage-based programs that can lower your rate if you drive fewer miles or demonstrate safer driving habits. The discount rules, data collected, and potential savings vary by state and by program, so review the details before enrolling.

Which is better for claims: Progressive or State Farm?

Both are major carriers with established claims operations. State Farm customers often prefer the agent-supported experience, while Progressive tends to emphasize app-based updates and a self-serve workflow. Your experience may depend on the complexity of the claim and your local repair/adjusting resources.

Does State Farm offer gap insurance like Progressive?

Progressive commonly offers gap insurance (loan/lease payoff) as an add-on in many states. State Farm’s approach can vary and may not be offered in the same way everywhere, so you’ll want to ask directly about loan/lease payoff options when you quote.

Which company has better discounts?

State Farm is known for a broad range of discounts (especially when you bundle policies and maintain a clean record). Progressive has fewer “menu” discounts in some cases, but can be very competitive through pricing and programs like Snapshot, plus certain forgiveness-style perks in eligible states.

What should I compare besides price?

Compare liability limits, deductibles, add-ons (rental, roadside, rideshare, gap/loan payoff), claims handling style (agent-led vs. digital-first), and customer complaint/satisfaction signals. Also confirm any discounts you’re counting on are actually applied to the quote.

Which is better: Progressive or State Farm?

State Farm is usually the better pick if you want strong service through a local agent, you have a clean record, and you’re mostly shopping for standard coverages at a competitive price.

Progressive is often the better pick if you want more customizable add-ons (like gap coverage), you prefer a digital-first experience, or you have a risk profile that makes pricing tougher with some standard carriers.

Whichever way you’re leaning, your personal rate will hinge heavily on your driving record and other rating factors. If you’re tempted to “clean up” your application, don’t—here’s what can happen if you lie about your driving history. Also keep in mind that in many states, credit history can affect car insurance rates, which can change the outcome of the Progressive vs. State Farm price comparison.

Bottom line: get multiple quotes with matching coverages, compare the claims/agent experience you prefer, and choose the company that fits your budget and comfort level—not just the lowest first-month price.

Source for market share context: Largest auto insurance companies by market share.