Is Texas Farm Bureau Good for Auto Insurance?

Last Updated on July 3, 2020

Texas Farm Bureau is one of Texas’s best-rated insurance companies. The company provides car insurance to thousands of drivers across Texas.

Texas Farm Bureau is known for its competitive rates, strong customer service, and effective claims process. Overall, the company is one of the most popular insurance companies in Texas.

Is Texas Farm Bureau a good car insurance company? Should you request a quote through Texas Farm Bureau? Today, we’re explaining everything you need to know about Texas Farm Bureau and its auto insurance in our Texas Farm Bureau review.

About Texas Farm Bureau

Texas Farm Bureau is a subsidiary of Farm Bureau. Technically, Farm Bureau offers car insurance in multiple states. Texas Farm Bureau, however, exclusively sells car insurance in Texas. The company is one of 20+ Farm Bureau affiliates operating in individual states.

Texas Farm Bureau Car InsuranceTo buy car insurance through Texas Farm Bureau, you first need to join the Farm Bureau. Membership is priced at $35 to $50 per year, depending on your county. Once you’re a member, you can buy Texas Farm Bureau insurance to cover anything from your vehicle to your tractor.

Texas Farm Bureau is headquartered in Waco, Texas. In addition to car insurance, Texas Farm Bureau sells property, life, health, farm and ranch, and commercial insurance, among other policies.

According to Texas Farm Bureau, more than 1 million Texans rely on the company for car insurance.

Texas Farm Bureau Car Insurance

Texas Farm Bureau aims to offer competitive prices on vehicle insurance. The company offers standard car insurance, including liability, comprehensive, and collision coverage. The company also offers optional coverage, including personal injury protection, death indemnity, and uninsured/underinsured motorist coverage.

Texas Farm Bureau offers competitive car insurance prices in all parts of the state. However, the company is particularly affordable for drivers in certain situations. Other insurers punish drivers harshly for receiving a speeding ticket, for example, while Texas Farm Bureau does not adjust rates for a single speeding ticket.

Texas Farm Bureau is also popular among homeowners. The company provides well-rated home insurance policies. Texas Farm Bureau is not the cheapest home insurance company in the state, although they’re popular for their affordable and effective home insurance coverage.

What Makes Texas Farm Bureau Unique?

Texas Farm Bureau has several features that make it stand out from the competition, including:

Discounts on Other Items: As a Farm Bureau member, you receive discounts on a variety of items, including sports tickets, electronics, and more. Check the list of Farm Bureau perks to see what you receive for becoming a Farm Bureau member.

Discounts on New Vehicles: Farm Bureau members receive discounts on certain vehicles, including vehicles from Ford and Lincoln.

Discounts on Farm Equipment: Farm Bureau members also receive discounts on certain farming and ranching equipment, including equipment from John Deere and CAT.

Average Financial Strength: Texas Farm Bureau is not as large as companies like GEICO or State Farm, so it doesn’t have the same financial strength as either of those companies. However, the company has a respectable “A” or “Excellent” rating from the A.M. Best, indicating that it should be able to cover any insurance claims.

Excellent Customer Service: Texas Farm Bureau makes a big deal out of its customer service. The company ranks near the top in customer service in J.D. Power rankings, for example, and has won numerous awards for its outstanding customer service. If you appreciate good customer service but don’t want to pay significantly more, then Texas Farm Bureau may be the right choice.

Texas Farm Bureau Auto Insurance Coverage

Texas Farm Bureau offers standard auto insurance coverage and several bonus coverages, including all of the following:

Bodily Injury and Property Damage Liability Coverage: Required by law in Texas, these coverages protect you against any damage you inflict to other people or property while driving.

Collision and Comprehensive Coverage: Optional in every state, collision and comprehensive coverage cover damage to your own vehicle after a covered event – like a vehicle accident.

Medical Payments Coverage: Medical payments coverage covers certain medical bills after a car accident, similar to health insurance.

Personal Injury Protection: Personal injury protection, or PIP, covers medical bills, lost wages, and other expenses after an accident, regardless of fault.

Uninsured / Underinsured Motorist Coverage: Approximately 1 in 5 drivers in Texas do not have car insurance, according to the Texas Department of Motor Vehicles. Some Texans buy uninsured or underinsured motorist coverage for added protection.

Roadside Assistance Coverage: Texas Farm Bureau provides emergency roadside assistance when your insured vehicle breaks down on the side of the road (say, due to a flat tire or fuel issue).

Auto-Death Indemnity Coverage: Texas Farm Bureau will pay a limited life insurance policy to a named beneficiary if the policyholder is killed in a car accident. Plans range from $5,000 to $10,000 in coverage.

Rental Reimbursement Coverage: Pays for transportation costs (including a rental car) if your main vehicle is unusable because of damage sustained in a covered event.

Towing and Labor Coverage: Covers the cost of towing and repairing your vehicle after a covered event.

Texas Farm Bureau Insurance Discounts

Texas Farm Bureau offers a range of standard auto insurance discounts. You can save money by bundling policies together, for example, or by taking a driver training course.

Available Texas Farm Bureau Discounts Include:

  • Multi-policy and multi-vehicle discounts
  • Claims-free discounts (no claims within the past 3 years)
  • Driver training or driver education course discounts
  • Good grade discounts (for maintaining a B+ average or higher in high school or college)
  • Anti-theft device discounts
  • Safety device discounts
  • Homeowners insurance discounts

Texas Farm Bureau Customer Service & Claims Satisfaction

J.D. Power released the latest insurance company rankings in June 2020. J.D. Power ranks car insurance companies across the United States based on customer service, pricing, products, and claims satisfaction, among other factors. To compile its rankings, J.D. Power organization polls real policyholders who have recently filed a claim.

In 2020, J.D. Power selected Texas Farm Bureau as the best company in Texas based on the overall customer satisfaction index.

Texas Farm Bureau scored an 866 out of 1,000, significantly higher than other top-ranked companies like Progressive (848), GEICO (846), State Farm (844), and Liberty Mutual (837). The average insurance company in Texas scored 842 out of 1,000.

Only one company scored higher than Texas Farm Bureau: USAA scored 878. However, because USAA restricts membership, the company is not considered in the overall J.D. Power rankings, which means Texas Farm Bureau is officially the top-rated car insurance company in Texas.

Texas Farm Bureau also has an A+ rating with the Better Business Bureau. The company’s BBB page lists just 12 total complaints in the last 3 years, including 3 complaints closed within the last 12 months.

Texas Farm Bureau Insurance Pros and Cons

To recap, let’s take a look at the pros and cons of Texas Farm Bureau Insurance:

Texas Farm Bureau ProsTexas Farm Bureau Cons
Plethora of discounts available for all types of driversRequires Texas Farm Bureau membership to buy auto insurance coverage
Covers many types of vehicles (not just automobiles)Only available in Texas
Superior customer service and great customer service ratingsOnline quoting system is not the best
Homeowners get great discountsDoes not offer 12-month premiums
Cheap rates for drivers with at-fault accidents on their recordsCoverage is not very customizable and is very basic (only standard coverage options)
Many membership benefits and discountsClaims filing process can be tedious
Local offices and agents for in-person, human-to-human interactionAverage financial strength ratings
Very affordable prices for auto insurance coverage
Young driver safety program available

Final Word – Texas Farm Bureau Review

Texas Farm Bureau is one of the best-ranked car insurance companies in Texas. The company insures over 1 million drivers across the state. Texas Farm Bureau is well-rated for claims satisfaction and customer service. They also undercut many competitors for pricing.

In the latest J.D. Power car insurance company rankings, Texas Farm Bureau was chosen as the best-rated company in Texas for overall claims satisfaction and customer service.

If you’re looking for the best car insurance in Texas, then it’s worth it to request a quote through Texas Farm Bureau.

Texas Farm Bureau Insurance Company Info
Address7420 Fish Pond Road
Waco, TX 76710
Customer Service Phone Number1-800-772-6535
Claims Reporting Phone Number1-800-266-5458
Websitehttps://www.txfb-ins.com/
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