Does GEICO Have Good Roadside Assistance Coverage?
Last Updated on May 21, 2021
Roadside assistance is an add-on feature for most auto insurance companies, but well worth it if you travel frequently or have an older, less reliable vehicle. Instead of paying out-of-pocket, you can get free services like towing, gas, and even a jumpstart from your insurer’s roadside assistance service.
Most insurance companies contract a third party to handle their roadside assistance, but they will file claims on your behalf to your insurer. Other insurance companies allow you to use another towing service and file a claim for reimbursement.
GEICO does have a roadside assistance option for auto insurance plans, and the coverage starts at $14 per year as of 2020. To request roadside service, call GEICO at (866) 351-0266. GEICO allows you to request emergency roadside assistance from your mobile device too.
Adding it to Your Existing Policy
You can add GEICO Emergency Roadside Service to your existing auto insurance policy, but the price is per car – not policy. Therefore, each vehicle will be $14 per year. So, the more vehicles you insure, the more you pay annually to add this on.
Adding the coverage is simple. You log in to geico.com and go to their emergency services page to add it to your policy instantly. Your annual premium will automatically adjust for the year’s service fee, and you pick which vehicles to apply the roadside coverage.
What Does GEICO’s Emergency Roadside Assistance Cover?
Every insurance company has different services offered for roadside assistance, and GEICO is no different. When you add on this service, you will only get:
- Jumpstart service for a dead battery. Their roadside contractor will come to your broken-down vehicle and jump-start your battery free of charge. If they cannot get your vehicle to start, they will then tow it.
- Labor charges for changing a flat tire on the side of the road. GEICO roadside assistance service will change a flat tire, using either your spare on the vehicle or bringing a new tire along. You must pay for the brand-new tire if they do not use your spare. If they use your spare, your insurance just pays the labor fees for installing that spare tire on your car.
- Towing your vehicle if it breaks down. GEICO’s towing policy is simple. If your car breaks down, but not from an accident, then you will get a free tow to the nearest repair facility. There is no miles limit for towing. Unfortunately, they will only tow you to the nearest approved provider. If you want to go somewhere else, you’ll have to pay for extra mileage.
- Lockout services, but only up to $100. If you are locked out of your car, GEICO roadside assistance will dispatch a locksmith service and get you back into your vehicle. The only catch is that they pay up to $100 of the lockout service, which rarely covers a full lockout if you need a new key or you have a FOB that requires reprogramming. Regardless, you do get $100 off the service, and it does work well if you locked your keys in your car.
Can You Do a Reimbursement?
Some insurance companies let you file a claim for reimbursement when you pay for the emergency roadside service yourself. GEICO enables you to do this too. However, you must have paid for a GEICO-approved towing service, and you will send the bill to GEICO for a reimbursement check. You can send them via email, but they do not have an online service at this time.
How Does GEICO Compare to Other Roadside Assistance Programs?
Please review the table below to see how GEICO’s roadside assistance program compares to other providers’. GEICO, as you can see, has a very competitive offering.
|Company||GEICO||AAA||USAA||Progressive||State Farm||Liberty Mutual|
|Winching and Extraction||1 hour included||Free if possible from road||Free if possible from road||100 feet||Free if possible from road||Free if possible from road|
|Towing||To nearest repair facility||7 miles||To nearest repair facility||15 miles||To nearest repair facility||100 miles|
|Mechanical Adjustment||1 hour included||Included||1 hour included||1 hour included||1 hour included||1 hour included|
|Locksmith||$100||$50-$100||Included||1 hour included||1 hour included||$50|
|Fuel Delivery||Included up to $5||Included - you pay for gas||Included - you pay for gas||Included - you pay for gas||Included - you pay for gas||Included - you pay for gas|
|Battery Jump Start||Included||Included||Included||Included||Included||Included|
|Battery Replacement||Not Available||Included||Not Available||Not Available||Not Available||Not Available|
|Electric Vehicle Charging||Not Available||Included||Included||Tow to charging station||Not Available||Included|
|Emergency Travel Reimbursement||Not Available||$250||Not Available||Not Available||Not Available||Not Available|
Is GEICO’s Roadside Assistance Worth the Added Cost?
The biggest question is whether it is worth it to pay $14 per year per vehicle or not. In most cases, you would spend well over $14 to tow your car, and when you have coverage through your insurance company, you do not have to worry about taking on towing plus repairs. Repairs will still be on you once you reach the facility, but the average tow is often over $150 – something you save by paying just $14 per year. Even if you don’t tow your vehicle once a year, that $14 per year will add up and you may eventually use it.
One note, however, is that while GEICO emergency roadside assistance offers fuel delivery services, they only will include $5 worth of fuel with each delivery. If you want (or need) more fuel to get your vehicle up and running, you’ll have to pay for it yourself. The good news is that the $5 worth of fuel that’s included is already better coverage than most of GEICO’s roadside assistance competitors.
Another thing to note is that with GEICO’s towing policy, if you use the towing service three to five times per year, you will be warned about excessive use, and you may be disqualified from having the policy again in the next renewal. Therefore, keep that in mind if your vehicle requires frequent tows annually.
Final Word on GEICO Emergency Roadside Service
At the end of the day, you need to find a roadside assistance program that can help you and your family out 24/7 if you get stuck on the side of the road. GEICO’s Emergency Roadside Service program fits the bill. There is nothing wrong with adding GEICO roadside assistance to your plan, especially when you travel frequently – and when you consider the savings, it is more worth it than paying out of pocket. To add GEICO’s roadside assistance to your policy, visit the GEICO website or mobile app, or simply call customer support at 1 (800) 207-7847.