Is Oxford Auto Insurance Good?
Last Updated on January 7, 2026
Oxford Auto Insurance is a Chicago-area insurance agency (broker) that shops your application with multiple partner insurers. It can be a good option for drivers who want local, in-person service and flexible payment options—but your price, coverage, and claims experience ultimately depend on the carrier that issues your policy.
Oxford markets itself as a low-cost choice for Chicagoland drivers and emphasizes a large local office footprint and long operating history. Before you buy, it’s smart to confirm which insurance company will underwrite your policy, what coverages you’re selecting, and who you’ll contact if you need to file a claim.
This review explains what Oxford Auto Insurance is, how it works, what products and discounts you may find, and how to evaluate whether it’s the right fit for your situation.
Our Rating of Oxford Auto Insurance
3.88
out of 5
★★★★☆
Summary
Bottom line: Oxford can be a solid choice for Chicagoland drivers who want local, in-person help and access to multiple carriers, but you should confirm the underwriting company and claim contacts before paying.
Oxford Auto Insurance (often listed as Oxford Insurance Group) operates primarily as an insurance agency/broker that shops your application with partner insurance companies rather than underwriting policies itself. Coverage and discounts vary by the carrier that issues your policy, and claims are handled by that underwriting insurer (not the agency). Oxford is commonly used by drivers who want local office support and flexible payment structures, including higher-risk situations and SR-22 filing needs, but it’s important to compare the full policy—limits, deductibles, and add-ons—not just the monthly payment.
Best for
- Chicagoland drivers who prefer local, in-person service
- Drivers who want an agent to shop multiple partner carriers
- High-risk drivers or those needing SR-22 filing support
Not ideal for
- Shoppers who want one single insurer handling everything end-to-end
- Drivers who won’t share the underwriting carrier details before paying
- People focused only on the lowest monthly price without comparing limits and deductibles
- Our Rating of Oxford Auto Insurance
- What Is Oxford Auto Insurance?
- How Does Oxford Auto Insurance Work?
- Oxford Auto Insurance Coverage Options
- Other Insurance Products Available Through Oxford
- Oxford Auto Insurance Discounts
- Oxford Auto Insurance Reviews and Reputation
- How to Decide If Oxford Auto Insurance Is Right for You
- FAQs on Oxford Auto Insurance
- Final Word on Oxford Auto Insurance
What Is Oxford Auto Insurance?
Oxford Auto Insurance (often listed as Oxford Insurance Group) operates primarily as an insurance agency that connects customers with auto insurance policies issued by third-party insurance companies. Instead of underwriting policies directly, the agency compares options across its partner carriers and helps you purchase a policy that meets your needs and budget.
Because it’s a broker-style model, Oxford is commonly used by drivers who need help finding coverage quickly—especially those shopping for cheap Chicago car insurance or who prefer working with a local office rather than managing everything online.
Oxford is also frequently associated with more complex situations, including high-risk auto insurance, drivers who need an SR-22 for a period of time, and people seeking car insurance quotes with a bad driving record.
In addition to auto insurance, Oxford advertises additional lines of coverage, including motorcycle insurance and select personal and business policies, depending on your location and the carriers available through the agency.
How Does Oxford Auto Insurance Work?
Oxford Auto Insurance is an agency, not a single nationwide insurance carrier. That distinction matters because two customers can have very different experiences—even if both “bought insurance through Oxford”—based on which partner company underwrites the policy.
Here’s the typical flow:
- You request a quote: An agent (or online quoting tool) gathers details about your vehicle, driving history, household, and coverage needs.
- Oxford shops multiple carriers: The agency compares available offers from its partner companies and presents options based on eligibility, pricing, and payment structure.
- You purchase a policy: You’ll receive proof of insurance and policy documents that name the actual insurance company providing coverage.
- Billing and service may be split: Some servicing can be handled through the agency (like general questions and payment support), but claims are handled by the insurance carrier listed on your declarations page.
Quick tip: Before you pay, ask for a copy of the declarations page (or confirm the underwriting carrier name) and save the claims phone number for that carrier. Claims do not go “through the broker”—they go through the insurance company providing coverage.
Oxford Auto Insurance Coverage Options
Coverage availability depends on the insurer that issues your policy, but Oxford typically helps customers shop the same core auto insurance coverages you’ll see elsewhere. If you want a refresher on how these coverages work, start with auto liability insurance explained.
Liability Coverage: Most policies include bodily injury and property damage liability. Learn more about bodily injury liability coverage and property damage liability coverage.
Uninsured/Underinsured Motorist Coverage: This coverage can help if you’re hit by someone who doesn’t have insurance or doesn’t have enough. Here’s when uninsured motorist coverage matters most.
Collision Coverage: Collision can pay to repair or replace your vehicle after an accident, regardless of fault (minus your deductible). See what collision coverage is and when it’s worth it.
Comprehensive Coverage: Comprehensive covers many non-collision losses like theft, vandalism, and certain weather-related damage. Learn what comprehensive coverage includes before you decide.
Medical Payments Coverage: MedPay can help with medical bills for you and your passengers after an accident, regardless of fault. Here’s how to think about medical payments coverage if you already have health insurance.
Towing/Roadside Coverage: Some policies offer towing or roadside assistance add-ons. If you’re unsure how it typically works, see whether car insurance covers towing.
SR-22 Filing Help: If you’re required to file proof of financial responsibility, Oxford can help you obtain a policy that supports SR-22 filing. Start here: cheap SR-22 insurance and what affects the price.
Other Insurance Products Available Through Oxford
Oxford advertises additional products beyond standard personal auto insurance. Availability can vary by office and carrier, but you may see options like:
Business Auto Insurance: If you drive for work or use a vehicle in a business name, you may need a different policy form than a personal auto policy. Learn the basics of small business auto insurance before you buy.
Rideshare Insurance: Drivers for Uber, Lyft, and similar platforms often need coverage that fills gaps between personal use and the app’s coverage periods. See the best auto insurance companies for rideshare drivers and what to look for.
Homeowners and Renters Insurance: Some customers can bundle property coverage with auto. If you’re trying to save, review how to bundle auto and homeowners insurance and whether a renters and car insurance discount is realistic in your market.
Motorcycle Insurance: Oxford also advertises motorcycle insurance through partner carriers. If you’re comparing costs, here’s a helpful guide on whether it’s cheaper to insure a motorcycle or a car.
Optional Roadside/Motor Club Programs: Oxford has promoted a motor club-style offering in the past. If you’re considering it, ask for the current price, towing limits, and service area—and compare it to standard emergency roadside assistance coverage.
Oxford Auto Insurance Discounts
Because Oxford places policies with multiple carriers, discounts aren’t “one-size-fits-all.” The discounts you qualify for depend on the insurer underwriting your policy, your vehicle, your driving history, and how you choose to pay.
Common discount categories you may see include:
- Low Down Payment or Flexible Payment Options: Some carriers offer lower upfront payments or alternate installment schedules. If you’re comparing no-deposit ads, review how “no deposit” car insurance works and what it usually means.
- Good Driver Discount: A clean record can lower premiums, but “clean” is defined differently by each carrier. Learn how the good driver discount is typically applied.
- Credit-Based Rating Factors (Where Allowed): In many states, credit can influence rates. If you’re shopping because of pricing surprises, read how credit score can affect car insurance rates.
- Bundling Discounts: Bundling can help, but only if the combined price and coverage are competitive versus buying separately.
- Multi-Vehicle Discounts: Insuring two or more vehicles on one policy can reduce the per-vehicle cost. See how multi-car discounts work and what to confirm before you merge policies.
Oxford Auto Insurance Reviews and Reputation
Oxford is a regional brand, so you may not see the same volume of third-party reviews you’d find for national insurers. The Better Business Bureau (BBB) profile for Oxford Insurance Group lists accreditation and an A+ rating, which can be a useful signal for how the business responds to complaints and handles customer issues.
You can view the BBB business profile here: Oxford Insurance Group on BBB.
Keep in mind that online ratings for agencies can be influenced by billing disputes, policy cancellations, and misunderstanding about claims. When the underlying carrier denies or limits a claim, customers sometimes leave feedback on the agency—even though the carrier makes the coverage decision.
How to Decide If Oxford Auto Insurance Is Right for You
Oxford can be a practical option if you want a local agent to shop multiple insurers—especially if you’ve been declined elsewhere or need SR-22 support. It may be less appealing if you prefer a single national carrier with centralized claims and a long track record of industry rankings.
Before you purchase, verify these details (in writing if possible):
- Underwriting carrier name: Confirm the insurance company issuing the policy and check its claims process.
- Coverage limits and deductibles: Make sure the policy matches your budget and the level of financial protection you actually want.
- Fees and payment schedule: Ask what’s due today, when the next payment is due, and whether there are installment or service fees.
- Proof of insurance and cancellation rules: Confirm how quickly you’ll get ID cards and what happens if a payment is late.
FAQs on Oxford Auto Insurance
Final Word on Oxford Auto Insurance
Oxford Auto Insurance is a Chicagoland-based agency that places coverage through multiple partner insurers. If you value local help, quick quoting, and the ability to shop more than one carrier—especially for higher-risk scenarios—it can be worth considering. Just remember: the “best” experience usually comes from choosing the right underlying carrier and buying coverage that fits your risk, not just the lowest monthly payment.
To learn more or request a quote, visit Oxford Auto Insurance online at https://www.oxfordauto.com/.
| Oxford Auto Insurance Company Information | |
|---|---|
| Insurance Quote Number | (312) 260-9000 |
| Customer Service Number | (630) 590-6158 |
| Email Address | info@oxfordauto.com |
| Website URL | https://www.oxfordauto.com/ |