How Do You Contact Dairyland Customer Service?
Last Updated on February 5, 2026
If you need help with a Dairyland policy, billing, a claim, or a new quote, the fastest option is usually phone support and Dairyland’s online self-service tools. Below is the current, official contact information (and what each option is best for).
For more background on the company, see our Dairyland insurance overview and our Sentry Insurance review.
- Use the Main Line for Most Needs: Call 800-334-0090 for general support, billing help, and claims routing.
- Quotes Have Dedicated Numbers: Auto quotes use 888-344-4357 and motorcycle quotes use 866-324-7952 (with set quote hours).
- Claims Have Online Tools: You can start a claim online and use Dairyland’s portals to check claim status and payments.
- Roadside Starts on Your ID Card: Roadside assistance requests typically go through the toll-free number printed on your Dairyland customer ID card.
- Best Ways to Contact Dairyland Customer Service
- Dairyland Phone Numbers and Hours
- Claims Help and Accident Support
- Roadside Assistance Support
- Billing, Payments, and ID Cards
- Important Notes About Email and Online Requests
- About Dairyland and Its Parent Company
- Final Thoughts
- FAQs on Dairyland Customer Service
Best Ways to Contact Dairyland Customer Service
| What You Need | Best Contact Option | Details |
|---|---|---|
| Customer service (policy questions, documents, general help) | Phone | 800-334-0090 |
| File a claim or get claims help | Claims center | Claims center or call 800-334-0090 |
| Check claim status | Online | Claim status portal |
| Check claim-related payments | Online | Claim payments portal |
| Make a payment (including quick-pay) | Phone or online | Call 800-334-0090 or use Make a payment |
| Request a quote (auto) | Auto quote line | 888-344-4357 (quote hours apply) |
| Request a quote (motorcycle) | Motorcycle quote line | 866-324-7952 (quote hours apply) |
| General inquiries via form | Online contact form | Contact Dairyland |
Quick tip: Before you call, have your policy number, VIN (if applicable), and the name/ZIP code on the policy handy. It speeds up identity verification and reduces hold time.
Dairyland Phone Numbers and Hours
Main customer service phone: 800-334-0090
Quote phone numbers: Auto quotes at 888-344-4357, motorcycle quotes at 866-324-7952
Quote hours (Central Time): Monday–Friday 6 a.m.–9 p.m. CT and Saturday 7 a.m.–6 p.m. CT. If you call outside quote hours, you can still start online at DairylandInsurance.com.
Note: Some service teams (like claims and roadside help) operate around the clock, while quote lines have set hours. If you’re unsure which department you need, the main number can route you to the right place.
Claims Help and Accident Support
You can report a claim at any time by calling 800-334-0090 or by using Dairyland’s online claims center (including “guest” reporting for non-customers).
Start a claim: Dairyland claims center
Track a claim: Claim status (you’ll generally need identifying claim details)
Check claim payments: Claim payments
Roadside Assistance Support
If you have roadside assistance on your policy, the official way to request service is to call the toll-free number on your Dairyland customer ID card. That connects you to the dedicated roadside assistance provider and dispatch process.
Dairyland describes two roadside assistance tiers for auto policies: Basic (up to $75 per incident) and Expanded (up to $100 per incident). Coverage rules and limits can vary by state and policy form, so check your declarations page or ask your agent for the exact details on your plan.
Billing, Payments, and ID Cards
You can make payments by phone, online, or through the Dairyland mobile app. If you’re calling to pay, use 800-334-0090. For online payment options (including quick-pay), start here: Make a payment.
Need proof of insurance fast? The Dairyland mobile app and customer portal can help you download ID cards and view policy documents without waiting on hold.
Quick tip: If you’re contacting Dairyland through an online form or email, avoid sending sensitive personal info (like SSNs or full driver’s license numbers). Use the phone line for anything that requires identity verification or urgent policy changes.
Important Notes About Email and Online Requests
Dairyland offers online contact options, but coverage generally can’t be bound or altered via email. If you need to add/remove vehicles, change drivers, adjust coverages, or make time-sensitive updates, it’s best to call or work through your agent.
For website/service questions (including terms-related questions), Dairyland lists an email contact: Help@DairylandInsurance.com.
About Dairyland and Its Parent Company
Dairyland® began in Wisconsin in the 1950s and later became part of the Sentry Insurance Group. Sentry has been headquartered in Stevens Point, Wisconsin for decades and operates nationally through multiple insurance companies and brands.
Because insurers and underwriting companies can vary by state, always refer to your policy documents for your specific issuing company and contact instructions.
Final Thoughts
If you need help right now, start with 800-334-0090. For quotes, use the dedicated quote numbers during quote hours, and for claims, use Dairyland’s claims center and online status tools. Contact details can change over time, so it’s also smart to bookmark Dairyland’s official contact page: DairylandInsurance.com/contact.
