Does Verizon Have Good Roadside Assistance Coverage?
Last Updated on January 11, 2026
Verizon offers an add-on perk called roadside assistance that can help with common breakdowns like a dead battery, a flat tire, or a tow. It’s a subscription feature (not auto insurance), and it’s designed for quick help when you’re stuck on the road.
So—is Verizon’s plan “good”? For many drivers, it’s a solid value if you want simple, phone-based coverage and you’re comfortable with the built-in limits (especially the towing distance and annual service call cap).
Our Rating of Verizon Roadside Assistance
3.8
out of 5
★★★★☆
Summary
Bottom line: Verizon Roadside Assistance is a simple, affordable option for basic roadside help if you are comfortable with modest towing and service call limits.
Verizon Roadside Assistance is a subscription add-on that follows your enrolled phone rather than a specific vehicle, making it flexible for drivers who use multiple cars or rentals. It covers common needs like towing, jump starts, fuel delivery, flat tire changes, lockout help, and limited winching, but towing is capped at 10 miles and service calls are limited to four per year in coverage areas. Dispatch is handled through a third-party network, and coverage typically begins after a short waiting period.
Best for
- Drivers who want roadside assistance that follows their phone
- People looking for a low-cost monthly subscription
- Occasional drivers who only need basic emergency services
Not ideal for
- Drivers who need long-distance towing
- Frequent roadside assistance users
- Owners of RVs, heavy-duty, or specialty vehicles
- Our Rating of Verizon Roadside Assistance
- Verizon Roadside Assistance at a Glance
- What Verizon Roadside Assistance Covers
- What Makes Verizon Roadside Assistance Different
- Verizon Roadside Assistance Pricing and Fees
- Excluded Vehicles and Situations
- How To Request Verizon Roadside Assistance
- Is Verizon Roadside Assistance Worth It?
- Final Word on Verizon Roadside Assistance
- FAQs on Verizon Roadside Assistance Coverage
Verizon Roadside Assistance at a Glance
| Price | $4.99/month per enrolled line |
| How Coverage Works | The service follows your enrolled phone (the phone must be physically present at the service location) |
| Included Services | Towing, jump start, fuel delivery, flat tire change, lockout help, winching (limits apply) |
| Towing Limit | Up to 10 miles included in a wireless coverage area; beyond that, you pay the extra cost |
| Annual Service Call Limit | Up to 4 service claims per year in wireless coverage areas (plus limited non-coverage options, where available) |
| When Coverage Starts | Typically effective 48 hours after enrollment |
| Provider Network | Dispatched through third-party providers; Verizon uses an Allstate-powered request portal for dispatch |
What Verizon Roadside Assistance Covers
Verizon’s plan focuses on the most common roadside “save me” situations. Here’s what’s typically included and the main limits to know before you rely on it.
| Service | What You Get | Common Limits/Notes |
|---|---|---|
| Towing | Tow dispatched to help get you to a repair facility | Up to 10 miles included in wireless coverage areas; additional miles cost extra |
| Jump Start | Battery jump for a dead battery | If the vehicle won’t start after a jump, towing may be needed (and may count as a separate event) |
| Fuel Delivery | Delivery of up to 3 gallons of fuel (where allowed) | Intended for emergencies; additional fuel costs (if any) are your responsibility |
| Flat Tire Service | Tire change using your inflated spare | If you don’t have a usable spare, towing may be required |
| Lockout Assistance | Help regaining entry if keys are locked inside (or lost) | Coverage is for access assistance; key replacement/advanced repairs may be extra |
| Winching | Winch service to pull a vehicle back to a safe area | Service limits apply (including a capped dollar limit); not intended for off-road recoveries |
Quick tip: Verizon’s coverage follows the enrolled phone. If the phone isn’t physically at the breakdown location, you’ll typically be billed at pay-per-use rates—even if you’re paying monthly.
What Makes Verizon Roadside Assistance Different
Verizon’s roadside assistance stands out in a few practical ways:
- It follows your device, not a specific vehicle. This can be helpful if you drive multiple cars, borrow a vehicle, or rent cars.
- You can pre-register vehicles (optional). Verizon’s service portal allows you to store details for up to 10 vehicles, which can speed up future requests.
- It’s dispatched through a third-party network. The request flow is integrated with an Allstate-powered portal, which is why you may see Allstate branding when requesting service (see: Allstate roadside assistance overview).
One caveat: this subscription isn’t available for every Verizon customer type (for example, Verizon’s own materials note it isn’t available for Verizon Prepaid customers). Always confirm availability in My Verizon before you count on it.
Verizon Roadside Assistance Pricing and Fees
Verizon prices its roadside assistance as a monthly subscription per enrolled line. The subscription includes covered services at no extra charge within plan limits (like towing distance and annual service call caps).
| Cost Item | What You’ll Pay | Notes |
|---|---|---|
| Subscription | $4.99/month per enrolled line | You can cancel any time through My Verizon |
| Towing beyond included miles | Extra mileage charges apply | The included tow is up to 10 miles in a wireless coverage area |
| Pay-Per-Use Tow (no subscription or not eligible for coverage) | $159 for first 5 miles + $7.50 per additional mile | Useful if you only need help once in a long while |
| Pay-Per-Use Fuel Delivery / Lockout / Jump Start | $95 | Rate applies when billed pay-per-use |
| Pay-Per-Use Tire Change | $99 | Rate applies when billed pay-per-use |
| Activation Waiting Period | 48 hours | If you need service before your enrollment becomes effective, you may be billed pay-per-use |
| Annual Service Claim Limit | Up to 4 service claims per year in coverage areas | Additional rules apply in non-coverage areas |
Excluded Vehicles and Situations
Verizon roadside assistance is meant for standard, everyday roadside issues—not heavy-duty or specialty recoveries. Verizon’s program excludes certain vehicles, including:
- RVs
- Boats
- Trailers
- Vehicles with more than two axles
- Vehicles with more than four wheels
- Vehicles designed or modified for commercial/heavy-duty use (like limousines or emergency vehicles)
- Vehicles exceeding 10,000 lbs gross vehicle weight
Even for eligible vehicles, service can be limited by local restrictions (for example, certain roadways/toll roads where only designated providers are allowed).
How To Request Verizon Roadside Assistance
When you need help, you can request service in a few ways:
- Use Verizon’s online request portal: Verizon Roadside Assistance service request portal
- Call #ROAD (#7623) from your enrolled Verizon phone
- Call 1-87-ROADSIDE from any phone
Be ready to share your location and vehicle details (make/model/color). In many cases, Verizon can also send dispatch updates by text.
Is Verizon Roadside Assistance Worth It?
Verizon’s roadside assistance is usually a good fit if you want low-effort coverage that follows your phone and you don’t need long-distance towing. It’s less compelling if you already have strong roadside benefits elsewhere.
- It’s a good value if: you drive older vehicles, you don’t already have roadside coverage, you borrow/rent cars often, or you want a simple option without tying coverage to one vehicle.
- Consider other options if: you routinely travel far from home (10 miles of towing may be too short), you want higher towing limits, or you already pay for roadside through your insurer or a membership.
- Watch out for duplicate coverage: Many drivers already have a roadside add-on through their auto policy, a vehicle warranty, a credit card benefit, or a club membership like AAA.
If you’re comparing options, make your decision based on (1) towing mileage, (2) the number of service calls allowed per year, and (3) whether the plan follows the car, the driver, or the phone.
Final Word on Verizon Roadside Assistance
Verizon’s roadside assistance can be a solid, budget-friendly add-on for basic emergencies—especially if you like that it follows your phone and can be used in many vehicles. The biggest drawbacks are the towing distance limit and the annual service-call cap.
Before you enroll, review Verizon’s official terms to confirm the limits and fees for your situation: Verizon Roadside Assistance Terms & Conditions.
