Is Navy Federal Auto Insurance Good?
Last Updated on September 5, 2020
Navy Federal was founded in 1933 to provide banking services to members across the United States.
Since 2016, Navy Federal has offered members discounted car insurance by partnering with GEICO. As a Navy Federal Credit Union member, you can obtain GEICO car insurance through Navy Federal to obtain a discount.
Is Navy Federal auto insurance good? What can you expect from your Navy Federal auto insurance policy? Today, we’re explaining everything you need to know about Navy Federal auto insurance and how it works.
What is Navy Federal Auto Insurance?
Navy Federal is a credit union founded in 1933. In 2016, Navy Federal announced a partnership with GEICO. The goal of the partnership was to provide flexible, affordable car insurance products to Navy Federal’s 8 million members across the United States.
Today, when you buy car insurance through Navy Federal, you are getting GEICO car insurance. Your car insurance claims go through GEICO, and your car insurance questions go through GEICO’s customer service department. As a Navy Federal customer, you obtain special discounts and other bonuses through GEICO.
Navy Federal members get discounts on a range of products and services, including RealtyPlus, GEICO, Enterprise Rent-A-Car, and other discounts. GEICO, meanwhile, offers membership discounts to Navy Federal members, certain alumni associations and professional groups, and other organizations across the United States.
Who is Eligible for Navy Federal Auto Insurance?
Anyone can buy GEICO car insurance with no restrictions whatsoever. To buy GEICO auto insurance through Navy Federal, however, you must be a Navy Federal member.
Membership in Navy Federal is restricted to the following groups:
- Active, retired, or veteran members of the Army, Marine Corps, Navy, Air Force, Coast Guard, or Air National Guard
- Members of the Delayed Entry Program (DEP)
- Department of Defense (DOD) reservists, officer candidates and ROTC, civilian employees, US government employees of the DOD, civilian retirees, and annuitants
- Family members of anyone listed above, including the parents, grandparents, spouses, children, siblings, grandchildren, and household members of any of the above
Navy Federal Auto Insurance Products
Navy Federal auto insurance works similarly to auto insurance from other companies. You can buy a range of different insurance products through Navy Federal and GEICO to cover your car, liability, and other items.
Available Navy Federal auto insurance products include:
Uninsured and Underinsured Motorist Coverage: Protect yourself from drivers with too little insurance or no insurance with Navy Federal’s uninsured and underinsured driver coverage.
Comprehensive Coverage: Comprehensive coverage covers theft, vandalism, weather damage, and other incidents not related to accidents.
Collision Coverage: Protect your own vehicle from damage after an accident with collision coverage, which compensates you for repairs and other damage after an accident you cause.
Medical Payments Coverage: Although not available in all states, medical payments coverage functions like health insurance, covering medical bills and certain other costs after an accident.
Personal Injury Protection (PIP): Personal injury protection (PIP) coverage is required in some states and covers lost wages, medical bills, and certain other expenses.
Emergency Roadside Assistance: Roadside assistance covers towing, fuel delivery, battery jump starts, vehicle lockouts, and other incidents. GEICO and Navy Federal offer roadside assistance to customers for as little as $14 per year.
Rental Reimbursement: GEICO and Navy Federal offer rental reimbursement coverage, compensating you for any rental car charges if your normal car is in the shop for repairs.
Navy Federal Auto Insurance Discounts
GEICO is one of America’s most affordable car insurance companies, and GEICO offers a range of auto insurance discounts to drop prices even further. Some of the discounts available through Navy Federal and GEICO include:
Bundling Discounts: You can buy virtually any type of insurance policy through Navy Federal and GEICO, and bundling multiple policies together can save 20 to 30%. If you bundle homeowners insurance, car insurance, RV insurance, motorcycle insurance, and other insurance products under one policy, you can qualify for bundling discounts through GEICO and Navy Federal.
Good Driver Discounts: As a good driver with a clean record, you qualify for savings of up to 30%. To qualify, you need 3 to 7 years of clean driving history with no speeding tickets, at-fault accidents, or citations.
Affiliation Discounts: Just for being a member of Navy Federal, you qualify for discounted rates on GEICO auto insurance.
Driver’s Education Discounts: Obtain a driver’s education discount with Navy Federal and GEICO by taking an approved driver training course.
Multi-Vehicle Discount: If you need to insure multiple vehicles with Navy Federal and GEICO, then you could save money across all vehicles by insuring them under a single policy.
Low Mileage Discounts: GEICO offers discounts to drivers who qualify for low mileage status. The specific mileage limit varies between states, but most drivers qualify by driving fewer than 6,000 miles per year.
Navy Federal Auto Insurance Reviews: What Do Customers Have to Say?
Navy Federal is a well-rated credit union and GEICO is a popular car insurance company, so it makes sense that the Navy Federal / GEICO car insurance is equally well-rated.
GEICO stores over 15,000 reviews on its website, and the company claims to have a 91% satisfaction rate across all these reviews. GEICO emphasizes that 91% of customers would refer GEICO to a friend and that most GEICO customers have a good claim experience and are happy with GEICO customer service.
Meanwhile, the Navy Federal website claims that 97% of GEICO customers have a positive satisfaction rating.
The Better Business Bureau (BBB) page for GEICO has an A+ rating with 1,100+ complaints over the last three years. That’s about average for a company as large as GEICO, which insures millions of drivers across the United States.
JD Power ranks GEICO middle of the pack compared to other insurance companies in terms of customer service, claims satisfaction, and pricing. Like other huge insurance companies in the United States, customers have a mix of good and bad things to say about GEICO. Some customers are extremely happy with their claims experience, while others are unhappy. GEICO ranked similar to State Farm, Nationwide, and other mainstream insurance companies in the latest JD Power rankings.
Navy Federal customers get all of the benefits of GEICO – but with cheaper premiums. Overall, Navy Federal customers have good things to say about their auto insurance experience.
Final Word – Navy Federal Insurance Review
As a Navy Federal member, you qualify for special discounted car insurance rates with GEICO. GEICO is one of America’s largest and best-known insurance companies. Although GEICO doesn’t have a perfect reputation, the company is generally well-regarded for its competitive prices, effective claims satisfaction, and strong customer service.
To obtain a Navy Federal car insurance quote through GEICO, complete the application here: https://www.navyfederal.org/membership/geico.php