Is MAPFRE Good for Auto Insurance?

Last Updated on February 26, 2024

MAPFRE Insurance in the U.S. is a private insurance company that partners with local agents and brokers nationwide to provide an extensive line of private and commercial insurance products. They are not as well-known as other insurance companies, so if you stumble upon them, you may wonder if they are worth using – especially for auto insurance.

One important thing to note is that MAPFRE is not a traditional insurance company. Instead, it is an independent agency that offers multiple insurance options to locals through its network of brokers and agents. If you look for quotes with MAPFRE, the agent will use multiple insurers to pull quotes and find the best service, coverage, and price that suits your needs.

As of 2024, MAPFRE has more than 4,200 agents, serving drivers in 19 states: Arizona, California, Connecticut, Florida, Idaho, Indiana, Kentucky, Maine, Massachusetts, New Hampshire, New Jersey, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Vermont, and Washington.

mapfre auto insurance

How to Get a Quote from MAPFRE

As stated before, MAPFRE checks quotes from multiple insurance companies in their network, so you will need to find a local agent to get a quote. You can enter your zip code on their website to find a broker near you, but you cannot buy or even quote an insurance company from their website – instead, it must be over the phone or in person with an approved agent.

When you call in for a quote, the agent assigned will then get information about your vehicle, driving record, credit history, and the coverage you’re looking for. From there, they create a list of options with multiple companies so that you can pick which one works best for you. The company says that they plan to release an online option soon, but they do not have an anticipated release date as of yet.

The company offers four primary types of coverages and packages, which are:

MIC Preferred Auto Program

If you are a good driver with no infractions on your record and you have great credit, you may qualify for this rewarding program. You not only have multiple coverage options, but you also get add-ons like vacation liability coverage, personal effects replacement coverage, and emergency expenses coverage.

Non-Standard Protection Auto Program

This is for those with infractions on their driving record, but they kept it under 10 points on their driver’s license. You can also add non-owner coverage to this plan as long as you are not using the vehicle for business purposes.

Non-Standard Nation Safe Driver Auto Program

This program has similar rewards to the Protection Auto Program, but you also get an opportunity to sign up for their Safe Driver Travel Program without the added cost.

Road America Auto Assist Plus

All programs come with this layer of coverage, which is a 24/7 roadside assistance program from the company. You also receive death and disability coverage as part of your policy, no matter which one you pick.

What is it Like to File a Claim with MAPFRE?

Filing claims with MAPFRE is different than if you have insurance through a normal company. If you are in an accident or you need to use your comprehensive coverage, you must use their online claims service. There, you will click the file claim link, pick which carrier you have through MAPFRE, and start the process.

You can complete the form online and also send it to your local agent if you prefer not to file online.

Once you file the claim, you receive a submission number. A MAPFRE claim’s adjuster will contact you in under a day. Usually, the process is easier if you have all the information when you file your claim. Most customers who have filed claims with MAPFRE in the past cite no issues, and they say that their agents are receptive and very easy to work with throughout the process.

What about MAPFRE Discount Opportunities?

You do not want to pay more than necessary for insurance coverage.

MAPFRE does have discounts for policy members, including multiple vehicle discounts and multiple policy discounts. You can also unlock other savings programs like the distant student discount, good student discount, mature driver discount, and taking alcohol awareness programs.

If your vehicle has safety features, like anti-lock brakes or airbags, you could get even more discounts from MAPFRE. Teenage drivers who participate in the teenSMART program can receive a significant discount on their premiums as well.

You can also enroll in MAPFRE’s DriveAdvisor, a telematics program that monitors your driving habits through a mobile phone app. If you are a safe driver and don’t mind sacrificing privacy, join DriveAdvisor to unlock additional savings on your premiums.

Here is a list of the current MAPFRE car insurance discounts:

MAPFRE Discounts
AAA Membership DiscountAnti-Theft Device DiscountBundling Discount (Auto and Home Insurance)
Good Driver DiscountteenSMART DiscountGood Student Discount
Low Mileage DiscountCustomer Loyalty DiscountMulti-Vehicle Discount
Pay In-Full DiscountDistant Student DiscountSwitch to MAPFRE Discount
Green Vehicle DiscountSenior Citizen DiscountHome Owner Discount

What are the Overall Customer Reviews Saying?

Most third-party websites reviewing MAPFRE have negative customer reviews, but any time you read these, you must take them with a grain of salt. Often, the only people who complain are those who have something negative, and you rarely see positive comments. That said, the company carries good ratings – comparable with other insurance companies – through more authoritative publications like J.D. Power and A.M. Best.

So, is MAPFRE Good for Auto Insurance?

Only you can decide if MAPFRE is right for you. There is no harm in contacting a local MAPFRE agent and asking for a quote on your auto insurance. If the price is affordable, the coverage works, and you feel confident they are a good fit, go ahead and purchase an insurance policy from them.

Company Address211 Main St
Webster, MA 01570
Phone Number(800) 222-2114
Website URL
James Shaffer
James Shaffer James Shaffer is a writer for and a well-seasoned auto insurance industry veteran. He has a deep knowledge of insurance rules and regulations and is passionate about helping drivers save money on auto insurance. He is responsible for researching and writing about anything auto insurance-related. He holds a bachelor's degree from Bentley University and his work has been quoted by NBC News, CNN, and The Washington Post.
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