Is Anchor General Good for Auto Insurance?

Last Updated on April 11, 2020

Anchor General Insurance Company is a San Diego, California-based insurance company that specializes in insuring high-risk drivers.

Formerly known as Western Family Insurance company, Anchor General offers non-standard car insurance – including SR-22 insurance – to drivers in California, Washington, Oregon, Arizona, and Texas.

If you’re a high-risk driver, then you may have stumbled upon Anchor General while searching for good car insurance in your area. Is Anchor General a good car insurance company? Keep reading to find out more in our Anchor General insurance review.

Is Anchor General Good for Auto Insurance?

Anchor General Car Insurance

Anchor General Insurance Company provides car insurance coverage to high-risk drivers who might otherwise be unable to obtain a car insurance policy.

If you have multiple DUIs, at-fault accidents, or other serious incidents on your driving record in recent years, then you might struggle to get car insurance from a traditional insurance provider. In this case, you might be forced to use insurance companies like Anchor General.

Certain high-risk drivers require SR-22 insurance. An SR-22 is a document you file with your state’s Department of Motor Vehicles (DMV). It proves you are financially responsible: you can cover your liabilities – like any damage you cause during an accident. Anchor General provides SR-22 insurance to drivers in all of its covered states.

Anchor General officially provides car insurance in four states, including California, Washington, Oregon, and Arizona. However, an affiliated company called Anchor General Insurance Company of Texas provides car insurance to residents of Texas.

Anchor General Car Insurance Endorsements: Additional Coverage Options Available

Anchor General offers a standard range of car insurance policy options, including basic liability car insurance (which matches your state’s bare minimum legal requirements), collision coverage (which covers damage to your own vehicle after an accident), and comprehensive coverage (which covers non-accident-related damage, theft, and vandalism).

Anchor General also offers the following unique coverage options and endorsements:

Personal Injury Protection (PIP): PIP covers certain medical-related expenses for you or your passengers after an accident, including lost wages, medical bills, and more.

Uninsured and Underinsured Motorist Coverage: Uninsured and underinsured motorist coverage covers injuries to you or your passengers caused by a driver without insurance – or too little insurance.

Anchor General also offers a small selection of bonus features to policyholders. For the most part, however, Anchor General is a basic car insurance company with limited information about its plans or policies available online.

Policyholders can pay their Anchor General premiums in multiple ways, including by phone, email, EFT, phone, and credit card.

Anchor General is also generally well-rated for having smaller down payments than certain other high-risk auto insurance companies. Typically, high-risk auto insurance companies require large down payments because they’re insuring higher-risk customers. Customers appreciate the fact that Anchor General does not require a large down payment prior to providing coverage.

Overall, Anchor General has limited information about itself available on its website, making it difficult to compare its policy options to competing companies. However, like other high-risk insurance companies, Anchor General is generally used by drivers who have few other affordable options.

Is Anchor General a Good Insurance Company? Anchor General J.D. Power Rankings

J.D. Power and other major consumer reporting agencies focus on America’s largest insurance companies. Anchor General is not a large insurance company nationwide or in any specific region of the country, which is why there is no J.D. Power rating for Anchor General.

Similarly, there are no reports on Anchor General from Consumer Reports or other major ratings agencies.

Is Anchor General a Good Insurance Company? Financial Strength

Assessing the financial strength of an insurance company is important: some insurance companies might declare bankruptcy if faced with too many claims, leaving policyholders out of luck.

To assess the financial strength of insurance companies, we typically turn to rating organizations like A.M. Best, which is the leading financial strength analysis organization for the car insurance industry.

A.M. Best has given Anchor General an average rating of B+ with a stable outlook. That’s lower than the average insurance company, although it’s not as bad as some of the poorest insurance companies.

Is Anchor General a Good Insurance Company? Customer Reviews

As with other high-risk, high-cost car insurance companies, Anchor General has its fair share of negative reviews online. Plenty of customers complain about a poor customer service experience, poor claims process, and other issues, for example.

However, customer reviews tend to be biased – especially for high-risk car insurance companies. Few people take the time to rate their car insurance company online unless they’re unhappy with how a claim was handled, which skews ratings in a negative direction.

Anchor General has less-than-stellar reviews on its Better Business Bureau page. The BBB page lists 40 customer complaints. Anchor General has an average rating of 1/5 stars with 12 customer reviews. Most complaints about Anchor General revolve around problems with the product or service. Other complaints are for guarantee or warranty issues or billing/collection issues. However, Anchor General does have an “A+” rating with the Better Business Bureau and has been accredited with the BBB since April 2019.

Overall, Anchor General has average to poor customer reviews online, although that’s what we would expect to see with a company that specializes in high-risk auto insurance.

Final Word

Anchor General is best-known for offering high-cost car insurance to high-risk drivers, including SR-22 insurance. The company serves customers in California, Washington, Oregon, Arizona, and Texas.

Like other high-risk car insurance companies, Anchor General has average to poor reviews online. However, if Anchor General is one of the few affordable options available to you, then it may be your best (or only) option.

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