How Do You Contact Farmers Customer Service?

Last Updated on September 10, 2023

Headquartered in California, Farmers has nearly a century of experience providing insurance across the United States.

Today, Farmers continues to provide auto insurance to drivers across the United States. Although it’s a subsidiary of a Swiss insurance group, Farmers has more than 48,000 agents and 21,000 employees across the country.

You can contact Farmers via the following:

Phone: (888) 327-6335

Online Form & Live Chat: https://www.farmers.com/contact-us/

Roadside Assistance: 1-800-435 7764 

Does Farmers Have 24/7 Customer Service?

Farmers is one of America’s largest insurers. Like other large insurers, Farmers offers 24/7 customer service, allowing you to contact the company any time of day or night.

You can contact Farmers any time of day or night to start a claim, request a quote, request roadside assistance, or make general inquiries.

What Are Farmers’ Customer Service Hours?

Farmers’ customer service agents are available 24 hours a day, 7 days a week, for all types of inquiries and requests:

• 24/7 customer service by phone at (888) 327-6335
• 24/7 live chat at Farmers.com
• 24/7 claims reporting at 800-435-7764 and Farmers.com
• 24/7 quote requests at 888-327-6335

How Do You Contact Farmers?

You can contact Farmers by phone, live chat, online form, and other methods.

To contact Farmers, use the following:

• For general customer service, call Farmers at (888) 327-6335 or use the live chat at Farmers.com
• To make a claim or check the status of a claim, call 800-435-7764
• For a quote request, call 888-327-6335 or visit Farmers.com

Does Farmers’ Customer Service Have Good Reviews?

Farmers is one of America’s largest insurance companies. Some customers have a very good experience, while others have a not-so-good experience with the company. Overall, like most large insurers, Farmers tends to have average reviews for customer service and claims satisfaction.

One of the best ways to assess an insurer’s customer service is to check the latest J.D. Power rankings. J.D. Power surveys thousands of policyholders who have recently made an auto insurance claim with America’s largest insurers.

In the 2023 J.D. Power auto insurance rankings, Farmers scored below average in most subregions, suggesting the company performs worse than most of its larger competitors for customer service and claims handling. Farmers scored last among major insurers in the Southwest subregion, for example, with 781 points out of 1,000 (compared to the regional average of 816). Farmers was also last place in the Southeast, Mid-Atlantic, and Florida subregions and scored below average in the Northwest, North Central, Central, and California subregions.

Farmers has better ratings from industry media and review aggregator websites. NerdWallet gives the company a 4.5-star rating, for example. NerdWallet, meanwhile, has an average rating of 3.4 stars out of 5 based on 1,560+ reviews.

Overall, based on the latest J.D. Power survey, Farmers performs worse than other major insurers in the United States for customer service and claims handling.

How Do You File a Claim?

You can file a claim with Farmers 24/7 by phone or online form.

You can file a claim or view claim status via the official website at https://www.farmers.com/claims/

Alternatively, you can contact the Farmers Claims Center by phone at 1-800-435-7764 or by live chat at Farmers.com.

How Do You Get Roadside Assistance?

Farmers offers roadside assistance across the United States and Canada.

If you experience a roadside emergency, then you can contact Farmers 24/7 to request assistance at your location. Farmers dispatches someone to help change a flat tire, replenish fuel, unlock your vehicle, or winch or tow your vehicle, among other services.

You can contact Farmers’ roadside assistance via the official website at https://www.farmers.com/claims/roadside-assistance/

You can also contact Farmers’ roadside assistance via the Farmers Claims Center at 1-800-435-7764 or by live chat at Farmers.com.

Farmers has more than 20,000 towing and road service facilities and more than 10,000 professional locksmiths across the United States. The company’s roadside assistance covers similar options to other roadside assistance plans.

How Do You Get a Quote?

You can get a quote from Farmers by phone or by online form.

Just enter your ZIP code into the online form at https://www.farmers.com/auto/quote/ to view pricing information for your area. Farmers will also ask information about yourself, your care, your commute, and possible discounts to create an accurate quote.

Or, call 1-800-665-5108 to request a claim by phone.

Farmers, like all large insurers, provides free, no-obligations quotes. You can request a quote from Farmers, then compare Farmers to competitors to see if it’s the right choice for you.