FREQUENTLY ASKED QUESTIONS

These days, just about every insurance company is offering a way to save on your annual premiums and reduce deductibles. One popular method is to use an in-vehicle tracking device that monitors your driving habits and supposedly saves you money.

Liberty Mutual is no stranger to such devices. In fact, they launched their RightTrack service as a way to entice motorists to lower how much they pay for auto insurance all from how they drive their vehicle every day.

What is the Liberty Mutual RightTrack Program?

liberty mutual righttrackRightTrack is a program offered by Liberty Mutual that says drivers can save up to 30 percent for the life of their auto policy. Instead of a single device in your vehicle, Liberty Mutual uses your smartphone to track driving habits via their app and a device you put in your car.

To start, you need to first sign up for Liberty Mutual’s automobile insurance program. Next, download Liberty Mutual’s RightTrack app and request a shipment for your chip. The chip arrives and looks like a small tag. You place it on your windshield just behind your rearview mirror. Next, you link up the tag with your smartphone’s installed app.

Now, you must drive 90 days. During those 90 days, Liberty Mutual’s team will review your driving habits and determine if you can save. According to their website, the savings range from 5 to 30 percent. After the 90-day, you send the tag back into the company.

Participation is free, and you agree to use your phone’s Wi-Fi and cell data to send the data from the tag back to Liberty Mutual.

What Does the Device Track?

RightTrack monitors your daily driving habits, including:

  • Number of Miles Driven per Day and Averaged over 90 Days: Over the 90 days, the team assesses how many total miles you drove, and your average miles are driven per day in that period.
  • The Time of Day: The time of day you drive will also play a role in your savings. Accidents are more frequent during certain hours of the day. According to NHTSA, between 3:00 pm to 6:00 pm and Saturdays see more accidents than other hours. Therefore, if you tend to drive during danger hours for serious accidents, you may not get that full 30 percent compared to those who avoid driving during those peak hours.
  • Instances of Rapid Acceleration: In theory, a safe driver is one that accelerates slowly and gradually picks up speed. Instances of rapid acceleration are warning flags to insurers, and less likely to get a full discount.
  • Hard Braking Instances: Just like instances of rapid acceleration, Liberty Mutual wants to know if you are hard braking instead of coming to a stop safely and slowly. Too many cases of hard braking might mean you are speeding, tailgating, or distracted while on the road.

The discount once applied, is for the lifetime of your policy with Liberty Mutual.

Can You Drive Safe for 90 Days and Resume Normal Habits after?

Technically, yes. However, the discounts you receive for the lifetime of your policy do not apply if you have an accident, multiple citations applied after the 90 days, or other claims filed. As with any insurance company, when you file a collision or comprehensive claim, your insurance premium may go up.

Liberty Mutual does offer accident forgiveness on the first accident while holding a policy, but after that, most policyholders report an increase in their premium. The discount still applies to your increased premium, but you may no longer save as much.

Therefore, drive as you would usually drive, and hopefully show that you are a safe, excellent driver to Liberty Mutual. Also, it is not advised that you take any long road trips or vacations, as the extra miles do count toward your discount. So, wait for a 90-day period that you will be home, driving your usual hours, and remain cautious as you do so.

What Do Current Customers Have to Say

Most policyholders that have used the RightTrack program do have positive feedback about it, but not many received the full 30 percent. Instead, most saved on average 10 to 15 percent on the life of their policy, which is not a bad discount either.

Liberty Mutual lets drivers combine the savings from RightTrack with other discounts – saving them even more.

Is it Worth it to Try?

Most policyholders have no complaints about the program. However, if you do not like using a chip on your vehicle and having your personal data tracked and used, then you may want to avoid this program. If, however, you would like to save up to 30 percent off your insurance premium, then using the tracker for 90 days is all it takes and you could save a few hundred per year depending on your current premium.