A-MAX Insurance Review – Is A-MAX Auto Insurance Legit?

Last Updated on March 28, 2022

You have so many options when it comes to choosing a car insurance company, and it can be difficult to know which one will be the best fit for you. If you live in Texas, you may be considering A-MAX for your car insurance. A-MAX has locations throughout Texas and provides affordable, community-focused car insurance policies. If you’re considering A-MAX for your car insurance, here’s what you need to consider.

A-MAX insurance

About A-MAX Auto Insurance

A-MAX is an insurance company based in Dallas. They were founded in 2002 and have since expanded, with offices throughout Texas. This includes locations in other major cities like San Antonio, Houston, Austin, Fort Worth, El Paso, and many more. They now have over 170 offices in the state of Texas. While A-MAX’s main focus is providing affordable car insurance, they also provide a number of other insurance types as well as other financial products and services.

A-MAX Insurance Products

A-MAX offers a wide range of car insurance products. They provide their own car insurance policies, and their agents are also licensed to sell car insurance from a number of partner agencies. Some of the products they offer include:

  • Liability Insurance: If you are found at fault in an accident, this insurance will cover the cost of the other party’s property damage or medical care. Everyone is required to carry this type of insurance in the state of Texas.
  • Comprehensive & Collision: Collision insurance covers damage to your vehicle if you hit another car or object. Comprehensive insurance pays for other types of damage to your car, such as weather damage, vandalism, and more.
  • Personal Injury Protection: This is required in the state of Texas. It pays for medical bills for you and your passengers if you are involved in an accident.
  • Medical Payments: This is more comprehensive than PIP coverage. It is designed to cover any medical or hospital bills that come up as the result of a car accident, particularly if your health insurance won’t cover them.
  • Uninsured Motorist: This covers you if you are hit by a driver who isn’t insured, or doesn’t have enough insurance to cover your expenses. In Texas, uninsured motorist coverage is especially important due to the high amount of uninsured drivers.
  • Rental reimbursement: This coverage will pay you back for the cost of a rental car if you need to use one while your car is being repaired.
  • Roadside assistance: If you need towing services or other help while you are out on the road, this service will make sure you get what you need.
  • SR-22 coverage. This is a specific type of car insurance coverage for people who have poor driving records. After certain types of driving violations, the government may require you to carry an SR-22 certificate. Many insurance companies will not provide these, or will only provide them at very high rates. A-MAX offers reasonably priced SR-22 coverage for those who need it.

A-MAX also offers a wide range of other insurance products, including coverage for motorcycles, RVs, and boats. They also offer property insurance and business insurance. They are a certified notary public and can also provide surety bonds.

A-MAX Car Insurance Discounts

A-MAX offers a number of different discounts to help its customers save money. When signing up for any insurance policy, you should always make sure to ask about the discounts they offer to ensure you get the best price.

Some of the discounts that A-MAX offers include:

Anti-Theft Device DiscountDiscounts for cars equipped with anti-theft devices like car alarms.
Customer Loyalty / Renewal DiscountDiscount for remaining with the company for a multi-year period.
Defensive Driving DiscountTake defensive driving classes and earn a discount on your car insurance.
Good Driver DiscountDiscount for having a good driving record for the previous 5 years.
EFT (Electronic Funds Transfer) DiscountDiscount for setting your premiums to be paid monthly via auto-pay.
Marriage DiscountDiscount for married couples. They do not require your spouse to be on the same policy.
Paid in Full DiscountPay your policy in full (for 6 or 12-months) and receive a discount.
Homeowners DiscountDiscount for owning a home. You do not need to also have homeowners insurance with A-MAX to be eligible.
Proof of Prior Insurance (POP) DiscountDiscount for showing proof of insurance coverage over the past 6 months (with no lapse in coverage).

A-MAX Customer Service

A-MAX prides itself on offering excellent customer service. They offer service online, over the phone, or in-person at one of their local offices. They get generally positive reviews for their customer service and have an A+ rating from the Better Business Bureau. However, as with any insurance company, there are some negative reviews of their customer service as well.

You can easily get a quote on A-MAX’s website. To do this, you’ll enter some basic demographic information, like your age and gender, as well as the type of car you have. A-MAX will then walk you through potential coverage options and provide you with a quote. If you are interested in going through with your insurance purchase, an A-MAX agent will contact you to finalize the policy. Keep in mind that online quotes are just estimates, and your final price may be slightly lower or higher.

You can also purchase a policy in person at one of A-MAX’s many office locations. By going directly into the office for service, you’ll get more personal attention, and the agents will be able to sit down with you and answer all your questions. They have many bilingual staff members and aim to create a very welcoming environment. If you need to file a claim, you can also do so online, over the phone, or in person. Claims processing times vary depending on your situation. You can also pay your monthly bill online if you choose. By offering both online and in-person customer service, A-MAX provides increased flexibility and convenience for its customers.

A-MAX Financial Stability

One key thing to be aware of when shopping with A-MAX is that they are not rated by AM Best. AM Best is an agency that rates the financial strength of insurance companies and other financial institutions. This makes it difficult to determine how A-MAX would hold up in the event of a financial crisis. The good news, however, is that A-MAX does seem to receive good reviews from most customers. On their website, for example, they have many testimonials from satisfied policyholders.

The Final Word on A-MAX Auto Insurance

Overall, A-MAX is a reliable local insurance provider for Texans. If you prefer working with a local insurance representative and are concerned about low prices, they may be a good fit for your needs. When shopping for car insurance, you’ll need to make sure to compare options from many different insurers. Insurance prices can vary between companies based on factors like your driving history and the type of car you drive. Getting quotes from local insurers like A-MAX as well as larger national insurers can help you determine which policy is the best fit for you.

A-MAX Company Info
Company Address3030 N Stemmons Freeway
Suite B
Dallas, TX 75247
Phone Number800-921-AMAX
Website URLhttps://www.amaxinsurance.com
James Shaffer
James Shaffer James Shaffer is a writer for InsurancePanda.com and a well-seasoned auto insurance industry veteran. He has a deep knowledge of insurance rules and regulations and is passionate about helping drivers save money on auto insurance. He is responsible for researching and writing about anything auto insurance-related. He holds a bachelor's degree from Bentley University and his work has been quoted by NBC News, CNN, and The Washington Post.
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