Is AT&T Roadside Assistance Worth It?
Last Updated on January 9, 2026
AT&T Roadside Assistance is a legacy add-on that AT&T says is no longer available for new AT&T WIRELESS accounts. If you already have it, it can still be useful for basic roadside needs—but the $75 maximum benefit per event means it’s best for smaller service calls (like a jumpstart or a flat tire) rather than expensive tows.
This guide explains what AT&T Roadside Assistance covers, how to use it, what the limits mean, and how to decide whether keeping it is worth the monthly charge.
Our Rating of AT&T Roadside Assistance Roadside Assistance Program
2.6
out of 5
★★★☆☆
Summary
Bottom line: If you already have AT&T Roadside Assistance, it can be a low-cost way to handle small roadside calls, but the $75 per-event cap makes it a weak option for towing and bigger expenses.
AT&T Roadside Assistance is a legacy add-on that AT&T says is no longer available for new AT&T WIRELESS accounts, while existing subscribers may continue using it. Coverage is tied to the enrolled wireless device (not the vehicle) and generally allows up to four service events per year, with a maximum benefit of $75 per event and the member paying any amount above that limit. Services typically include towing for mechanical issues, fuel delivery, jumpstarts, flat tire changes with your spare, lockout assistance, key replacement subject to limits, minor mechanical adjustments, and winching with access restrictions, with coverage listed for the U.S., Puerto Rico, the U.S. Virgin Islands, and Canada. Key limitations include device-present requirements, exclusions for accident-related towing, vehicle type restrictions, and the fact that service must be coordinated through the program rather than reimbursed after the fact.
Best for
- Existing AT&T wireless customers who already have the add-on and want basic roadside help
- Drivers who mostly need smaller service calls like jumpstarts, lockouts, or a spare tire change
- People who like that coverage follows the enrolled phone for borrowed cars or rentals
Not ideal for
- Drivers who need long-distance towing or higher benefits than $75 per event
- Anyone who already has strong roadside coverage through an insurer, warranty, credit card, or motor club
- Prepaid customers or those with excluded vehicle types like RVs, motorcycles, trailers, or commercial vehicles
- Our Rating of AT&T Roadside Assistance Roadside Assistance Program
- What Is AT&T Roadside Assistance?
- Is AT&T Roadside Assistance Still Available?
- What’s Included with AT&T Roadside Assistance?
- Key Limits and Exclusions to Understand
- How to Use AT&T Roadside Assistance
- How Much Does AT&T Roadside Assistance Cost?
- Is AT&T Roadside Assistance Worth It?
- Final Word on AT&T Roadside Assistance
- FAQs on AT&T Roadside Assistance
What Is AT&T Roadside Assistance?
AT&T Roadside Assistance is a subscription-style roadside assistance program tied to an enrolled AT&T wireless device. Service is provided through Dominion Motor Club (a motor club provider), and it’s designed to help with common roadside breakdown problems like towing for mechanical issues, jumpstarts, and lockouts.
AT&T’s current support documentation states the feature is not available as an add-on for new AT&T WIRELESS accounts, but existing subscribers can continue using it. (Official info: AT&T Roadside Assistance support page.)
AT&T Roadside Assistance at a Glance
| Who It’s For | Existing AT&T wireless customers who already have the add-on and want basic roadside help tied to their enrolled phone |
| How Coverage Works | Coverage follows the enrolled wireless device (not the car) |
| Service Events | Up to 4 service events per year |
| Maximum Benefit | $75 maximum benefit per service event (you pay anything above that amount) |
| Where It Works | U.S., Puerto Rico, U.S. Virgin Islands, and Canada |
| Prepaid Eligibility | Not available for AT&T PREPAID devices |
| Official Terms | AT&T Roadside Assistance Terms & Conditions |
Is AT&T Roadside Assistance Still Available?
AT&T states that Roadside Assistance is no longer offered as a new add-on for AT&T WIRELESS accounts. If the add-on is already on an account, it may remain available for continued use (official guidance: Manage AT&T Roadside Assistance).
To confirm whether the feature is currently active, check your AT&T bill or add-ons list for a “Roadside Assistance” line item, or review your account features in the myAT&T app.
What’s Included with AT&T Roadside Assistance?
AT&T Roadside Assistance covers common roadside service calls up to the plan’s benefit limits. Coverage is intended for roadside emergencies and minor disablements—not routine maintenance.
| Service Type | What It Typically Helps With | Important Notes |
|---|---|---|
| Towing | Tow due to a mechanical failure | Roadside towing is different than accident towing. Related reading: does car insurance cover towing? |
| Fuel delivery | Delivery if you run out of gas | Often limited (for example, a small amount of fuel). Related reading: will auto insurance deliver gas? |
| Jumpstart | Help starting a car with a dead or depleted battery | Related reading: will auto insurance pay for a jumpstart? |
| Flat tire change | Replacing a flat tire with your spare | Related reading: will car insurance pay for a flat tire? |
| Lockout assistance | Help getting back into your locked vehicle | Lockout services can overlap with locksmith benefits. Related reading: will auto insurance pay for a locksmith? |
| Key replacement | Help replacing a lost key (subject to benefit limits) | Related reading: will auto insurance pay for lost keys? |
| Minor mechanical adjustment | Small adjustments that may get you back on the road | If the vehicle can’t be made drivable, towing may be the next step. |
| Winching | Pulling a vehicle from a stuck situation (like a ditch or snowbank) | Related reading: will auto insurance cover winching? |
| Rental car savings (Avis) | Discounts for car rentals if you need a replacement vehicle | Related reading: Avis rental car insurance cost |
Coverage is also limited to a certain number of service events per year and a maximum dollar benefit per event, which can be the deciding factor in whether the add-on feels “worth it.”
Key Limits and Exclusions to Understand
The plan’s limits are straightforward, but they matter. Many real-world roadside calls (especially towing) can cost more than the maximum benefit depending on local rates, distance, time of day, and vehicle type.
| Limit or Exclusion | What It Means in Practice |
|---|---|
| Coverage follows the enrolled device | You must have the enrolled AT&T phone present at the time of service, and you’ll typically need to provide the enrolled wireless number when requesting help. |
| 4 service events per year | After four service events, additional assistance may still be arranged, but you pay the full cost at the time of service. |
| $75 maximum benefit per event | The plan applies up to $75 toward the covered service event. Any amount above $75 is paid out of pocket. |
| Not a reimbursement program | Service must be coordinated through the program. Paying a tow company first and asking for reimbursement later typically won’t work. |
| Towing is for mechanical issues | Plan terms generally limit towing to mechanical problems and exclude towing needed due to accidents or collision-related damage. |
| Vehicle type restrictions | Coverage is intended for legally registered, non-commercial passenger vehicles. Certain vehicles (like RVs, motorcycles, trailers, and heavy-duty/commercial vehicles) are typically excluded. |
| Winching restrictions | Winching is usually limited and must be accessible from a normally traveled roadway. |
| Not available for AT&T PREPAID | The program isn’t available for prepaid devices. |
For the most current benefit language, always check the official terms: AT&T Roadside Assistance Terms & Conditions.
How to Use AT&T Roadside Assistance
AT&T’s published instructions emphasize that the enrolled device must be present. Once you’re in a safe location, request service using the official method for your plan.
Requesting Service
- Have the enrolled phone with you. Coverage is tied to the enrolled AT&T device, so it must be present at the time of service.
- Call using AT&T’s published contact method. Dial #4357 (#HELP) from your AT&T phone or call 877-263-2600.
- Wait for the call back and service dispatch details. The agent will typically confirm which provider is coming and give an estimated arrival time.
- Pay any overage if the service exceeds the benefit limit. If the total cost is more than your plan’s maximum benefit, the difference is paid out of pocket.
Quick tip: Before you call, note your exact location (cross streets, exit number, mile marker, or a nearby business) and confirm you’re in a safe spot away from traffic. Clear location details can speed up dispatch and reduce delays.
How Much Does AT&T Roadside Assistance Cost?
AT&T’s terms list the cost as $2.99 per month per enrolled phone, billed to the AT&T wireless account (official terms: AT&T Roadside Assistance Terms & Conditions).
If the add-on is already on an account, it can typically be canceled through the myAT&T app/website or by contacting AT&T customer service (the official terms list phone-based cancellation options as well).
Is AT&T Roadside Assistance Worth It?
For most readers, the question is whether it’s worth keeping (since AT&T states it isn’t available for new signups). The value comes down to how often you need roadside help and whether the plan’s limits fit typical service costs in your area.
| Often Worth Keeping If… | Often Not Worth Keeping If… |
|---|---|
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It’s also smart to compare alternatives, especially if the main reason for keeping the add-on is towing. A motor club membership (like AAA) or roadside coverage through an auto insurer may offer different limits and pricing structures.
Finally, roadside assistance is separate from “breakdown coverage” and wear-and-tear repairs. If the concern is mechanical reliability, this guide explains common coverage misunderstandings: am I covered if my car breaks down?
Final Word on AT&T Roadside Assistance
AT&T Roadside Assistance can still be helpful for existing subscribers who want a low-cost option for basic roadside events, especially because it follows the enrolled phone. The biggest limitation is the $75 maximum benefit per event, which may not go far for towing or more complicated service calls.
Before paying for another month, confirm you don’t already have roadside assistance elsewhere, review the plan limits, and compare the out-of-pocket risk (especially for towing) to the monthly cost.
