Does Verizon Have Good Roadside Assistance Coverage?

Last Updated on May 13, 2022

Verizon offers roadside assistance to customers for $4.99 per month.

Verizon’s roadside assistance covers battery boosts, towing, and other services in the United States, Canada, and Puerto Rico, regardless of whether you’re driving your own vehicle, a friend’s vehicle, or a rental vehicle.

Is Verizon’s roadside assistance coverage worth it? Should you sign up for Verizon’s roadside assistance coverage? Keep reading to discover everything you need to know about Verizon’s roadside assistance and how it works.

Table of Contents:

• How Verizon’s Roadside Assistance Coverage Works
• What Does Verizon’s Roadside Assistance Cover?
• What Makes Verizon Roadside Assistance Unique?
• Verizon Roadside Assistance Pricing
• Excluded Vehicles
• How to Request Verizon Roadside Assistance

How Verizon’s Roadside Assistance Coverage Works

If you’re a Verizon customer, then you can buy roadside assistance through the company for $4.99 per month.

Verizon’s roadside assistance covers you when driving anywhere in the United States, including Puerto Rico, as well as Canada. You can request roadside assistance when driving your own vehicle, a friend’s vehicle, or a rental vehicle.

In fact, Verizon’s roadside assistance coverage even extends to friends and family members who have your mobile device. If you lend your Verizon phone to a friend, for example, then they can request roadside assistance at any time.

To qualify for roadside assistance, your Verizon mobile device needs to be at the location where service is provided – regardless of what type of vehicle you’re driving and whether or not you’re present.

What Does Verizon’s Roadside Assistance Cover?

Verizon’s roadside assistance covers:

• Towing up to 10 miles
• Charging your car’s battery
• Delivery of 3 gallons of gas or diesel fuel
• Replacing a flat tire with your spare tire
• Winching

What Makes Verizon Roadside Assistance Unique?

You have plenty of options for roadside assistance, including AAA and your own insurance company. What makes Verizon unique? Why pick Verizon for roadside assistance?

Some of the unique advantages of Verizon’s roadside assistance include:

Coverage Across the United States, Puerto Rico, and Canada: Most roadside assistance plans cover you when driving in the United States, US territories, and Canada. However, some are more restrictive. Verizon’s plan covers you in the United States, Puerto Rico, and Canada.

Coverage Wherever Your Phone Is: Verizon’s roadside assistance isn’t restricted to your vehicle or yourself; instead, Verizon’s roadside assistance extends to wherever your phone is. As long as your Verizon phone is present at the location where the service is being provided, you’ll get complimentary roadside assistance. That means you can lend your phone to a friend or family member, extend roadside assistance to rental vehicles and other cars, and enjoy better peace of mind. Other roadside assistance plans may be restricted to a single vehicle or driver.

$4.99 Per Line, Per Month: As a Verizon customer, you’re eligible for roadside assistance at a price of $4.99 per line, per month. Instead of paying extra per vehicle, you can pay just $4.99, then get coverage wherever your phone goes. As long as your Verizon phone is present at the location of service, you’ll be covered. Other roadside assistance companies may make you buy separate subscriptions for separate vehicles or drivers.

Optional Pre-Registration for Up to 10 Vehicles: Verizon’s roadside assistance extends to virtually any vehicle you drive. However, you can also pre-register up to 10 vehicles in Verizon’s roadside assistance portal, which could make roadside assistance easier in the future. Enrolling your vehicles is optional, but it could make it easier to request emergency services in the future.

4 Service Claims Per Year: Verizon’s roadside assistance has a maximum of 4 service claims within the first year for no additional charge. Service claims reset on the anniversary of your enrollment. Most roadside assistance companies have a limit of 3 or 4 service claims per year, although some allow just 2 service claims per year.

Powered by Signature Motor Club: Verizon partners with Signature Motor Club to provide emergency roadside assistance.

10 Mile Towing in Any Direction: You get complimentary towing up to a 10-mile limit in any direction with Verizon’s roadside assistance. As long as the nearest service station is fewer than 10 miles away, your tow is complimentary. For towing beyond this limit, you’ll pay $5 per mile.

Vehicle Winching Up to a $100 Service Limit: Verizon covers vehicle winching up to a $100 service limit. Expenses incurred beyond the $100 limit are the responsibility of the customer.

Reimbursement Up to $80 for Non-Covered Services: If Verizon is unable to provide service to your location, and you are able to find a third-party provider yourself, then Verizon may reimburse you up to $80 for this service.

Verizon Roadside Assistance Pricing

Verizon’s roadside assistance is priced at $4.99 per month for each enrolled line on your account.

Here are all of Verizon’s prices and fees for roadside assistance:

Roadside Assistance Month-to-Month Subscription: $4.99 per month

Towing Over 10 Miles: Charged at $5 per mile rate

Pay Per Use Charges (If Enrolled Mobile Device Isn’t at the Service Location): $115 (if towing is needed) or $70 (without towing)

As long as your Verizon mobile device is present at the service location, you’ll pay nothing for basic roadside assistance. It’s included within your subscription (as long as towing does not exceed 10 miles).

Your roadside assistance becomes active 48 hours after you enroll in the program.

If you need service within 48 hours of signing up for Verizon, then you’ll pay the pay-per-use rate of $115 (if towing is needed) or $70 (without towing).

You get a maximum of 4 complimentary service claims per year. Beyond this limit, or for services not covered by Verizon’s roadside assistance, you’ll pay commercial rates for roadside assistance.

Excluded Vehicles

Roadside assistance covers you when driving most standard vehicles. As long as your Verizon phone is present at the location of service, you should receive complimentary roadside assistance.

However, Verizon excludes certain vehicles from its roadside assistance plan, including:

• RVs
• Boats
• Trailers
• Vehicles with more than two axles
• Vehicles with more than four wheels
• Heavy-duty vehicles or commercial vehicles (like emergency vehicles or limousines)
• Vehicles exceeding 10,000lbs

How to Request Verizon Roadside Assistance

You can request Verizon roadside assistance by:

• Requesting roadside assistance online through Verizon’s service request portal (powered by Allstate)
• Call #ROAD (#7623) from your enrolled Verizon phone
• Call 1-87-ROADSIDE from any phone

You need to provide the vehicle make, model, and color along with your location. You will receive confirmation texts for each dispatch, including the name of the company providing service to you, the providing company’s phone number, and the estimated time of arrival.

Final Word on Verizon’s Roadside Assistance

Verizon offers roadside assistance through Signature Motor Club, one of America’s largest and best-known roadside assistance networks.

In exchange for $4.99 per month, you get coverage for towing, vehicle winching, fuel delivery, jumpstarts, flat tires, lockout services, and other roadside emergencies.

One of the biggest perks of Verizon is getting service wherever your Verizon phone is. As long as your Verizon phone is present at the location of service, the service call is covered.

You can learn more about Verizon’s roadside assistance at Verizon.com here.